Residence Inn by Marriott Cincinnati Downtown/The Phelps
What Guests Say
Karen at the front desk was so helpful - though we arrived early, she accommodated us and assured us we could park there and enjoy the festival in the city though it was only 10am - that saved us a lot of hassle. She and the valet attendant were very kind and treated us with a great deal of care and warmth - it stood out to my wife and i as going the extra mile!! Then - the breakfast was amazing - and the breakfast crew were hard at work to take care of everyone - - Angie, Tasha & Debbie were amazing - thanks for a great stay!
Philip
March 2023
The staff was absolutely fantastic, at check-in, check out, and throughout the stay. The Roof Top bar, the valets, front desk, and even the maintenance work we met on the elevator all had a welcoming energy that is so much needed in the life we are living now. Thanks to everyone for making me want to say with the Phelps Residents Inn everyone I visit Cincinnati..
Valarie
April 2023
Everything else!!! Good breakfast and coffee,great room, and lovely lovely people....from the folks at the front desk , to the breakfast folks in the dining room ,to the car valets. Very helpful and extremely nice folks to interact with.
Afm1948
August 2022
The hotel staff were all amazing - we stayed for a weekend, and it felt like we were treasured friends from walking in. From the front desk to the breakfast servers (who make a fantastic spread that's different every day), people were helpful, courteous and went out of their way to accommodate our visit. Also, I've never slept in such a QUIET hotel at night - the hotel was nearly at capacity, and we could not hear a single other guest in our room and road noise was nearly nonexistent, despite being in a beautiful section of downtown. Already booking a second stay for my next time here.
Thomas
April 2022
The property has an old timey vibe with stained glass windows and wood finishes but still didn’t seem outdated or run down. It was incredibly clean and the staff were all so kind and helpful. The hospitality was lovely.
Olivia
December 2022
Hotel was very close to the stadium
Kristen
July 2023
The property is very beautiful, clean, and even though the hotel itself offers a full bar and restaurant experience you are still near so much to travel to in a short amount of time.
Shanae
March 2023
The front desk and every staff member we encountered were SO nice! They were also very accommodating as we traveled 3.5 hours for a concert. It was the weekend of the Taylor Swift concert and a Reds game so the entire city was very busy. We couldn’t believe how well the hotel ran and how welcomed we felt.
Shaylee
July 2023
Helen
November 2022
Beautifully appointed and spacious room. Common areas are also beautiful. First class staff - friendly, efficient and accommodating. Special commendation to the front desk staff and bartenders in the Lobby bar.
Stephen
May 2022
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